1. How do I enroll in the Zogox Travel Rewards Program in order to participate and earn points?
2. How do I earn points with Zogox Rewards Program?
3. How many points do I earn for using Zogox Services?
4. What is the cash value of 1 travel point in Zogox Rewards Program?
5. How long will it take for points to be reflected in my account?
6. Is there a limit to the number of points I can earn with Zogox Rewards Program?
7. When can I start redeeming my points?
8. Is there a minimum of points I need to have in order to redeem?
9. How do I redeem my points?
10. Can I get cash for my points?
11. When will I receive my cash rebate?
12. Do my points expire?
13. Are there any restrictions related to the Zogox Travel Rewards Program?
14. Are there blackout dates for Travel Rewards?
15. Are there blackout destinations for Travel Rewards?
16. Are there any fees associated with the program?
17. Can I pay for the travel reservation on Zogox Travel website using my travel points?
18. Can I earn points when I book Zogox Services for someone else?
19. Can I give a gift certificate to someone else?
20. How do I check my point balance?
21. If I cancel the reservation that I made with Zogox, do I lose the points associated with that reservation?
22. Can I combine points from one Zogox account with the points from the other Zogox account?
23. Where can I get more information about the program rules?
24. How to redeem my $100 Travel Gift Certificate?
1. How do I enroll in the Zogox Travel Rewards Program in the order to participate and earn points?
There is no any additional registration for Zogox Travel Rewards Program. As soon as you become Zogox Customer and start using Zogox services you are automatically enrolled in Zogox Travel Rewards Program.
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2. How do I earn points with Zogox Rewards Program?
There are several ways to earn points with Zogox Rewards Program:
-You get introductory $100 gift certificate (100 travel points) for opening account with Zogox.
-You earn points by simply using Zogox transportation and travel services and
-You can also earn points by referring Zogox services to others.
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3. How many points do I earn for using Zogox Services?
-You earn 2% of the base rate in travel points for using Zogox Chauffeuring (W-Limo) services.
-You earn 1% of the base rate in travel points every time referrals of yours use Zogox Chauffeuring (W-Limo) services.
-You earn 5 travel points every time you send the shipment through Zogox Logistics (Intersped).
-You earn 2 travel points every time referrals of yours use Zogox Logistics (W-Limo) services.
-You earn 100 points every time you book vacation or cruise package through Zogox Travel.
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4. What is the cash value of 1 travel point in Zogox Rewards Program?
One travel point in Zogox Rewards Program has cash value of $1.
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5. How long will it take for points to be reflected in my account?
Your Travel points are applied to your account after your order with Zogox is completed (the service has been provided and the order has been paid for).
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6. Is there a limit to the number of points I can earn with Zogox Rewards Program?
No. There is no limit to the number of points you can earn with Zogox Rewards Program.
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7. When can I start redeeming my points?
Right a way. As there is no minimum of points in the order to redeem you can start redeeming your points as soon as you have any.
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8. Is there a minimum of points I need to have in the order to redeem?
No. There is no minimum of the number of points in order to redeem.
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9. How do I redeem my points?
The point redemption procedure has three simple steps:
Step 1. As there is no minimum to reach in order to redeem points, you are able to use earned points at any time by simply going to www.zogoxrewards.com and booking the travel arrangement of your choice (certain restrictions may apply- see answer 13. in FAQ). Upon the reservation has been completed you are instantly going to be provided with the reservation confirmation code (Travel Network Trip ID).
Step 2. After the confirmation code has been obtained, you are able to submit the cash rebate request by going to www.zogoxrewards.com/ and completing the simple form. Upon the cash rebate request has been successfully submitted you will automatically receive a redemption confirmation e-mail.
Step 3. After receiving the confirmation e-mail stating that redemption has been successfully submitted, you will receive the cash rebate by mail within next 4-6 weeks. Cash rebate is issued in the form of check and the amount of the check will be equal to the points redeemed for the particular reservation. Number of points to be redeemed with one travel reservation is optional and redeemed points are automatically going to be subtracted from your account.
If you need more information call 877-469-6469 / ext. 84
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10. Can I get cash for my points?
Yes. Zogox Travel Points are redeemable for CASH REBATE. Zogox Rewards Program is TRAVEL REWARDS PROGRAM and in order to redeem your points for cash rebate you first need to book the travel arrangement through Zogox Travel and provide Zogox with the confirmation cod of that booking. After the confirmation code has been obtained, you are able to submit the cash back request by going to www.zogoxrewards.com/... and completing the simple form.
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11. When will I receive my cash back rebate?
Cash rebate checks are mailed to you within 4-6 weeks from the date of request.
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12. Do my points expire?
Yes. The expiration date of the earned points is two years from the date they had been earned.
Note: The introductory $100 gift certificate (100 travel points) expires in one year from the date the certificate had been issued.
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13. Are there any restrictions related to the Zogox Travel Rewards Program?
The only restrictions are related to the type of travel arrangements that qualify for cash rebates. The travel arrangements that qualify for cash rebates are any Vacation or Cruise Travel Packages of at least $3000.00 value including taxes and fees, provided by Zogox Travel.
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14. Are there blackout dates for Travel Rewards?
No, there are no blackout dates. No blackout dates means you may travel anytime of the year based upon the availability.
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15. Are there blackout destinations for Travel Rewards?
No, there are no blackout destinations. No blackout destinations means you may travel to all worldwide destinations of your choice based upon the availability.
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16. Are there any fees associated with the program?
No. There are absolutely no fees associated with the Zogox Rewards Program. No sign up fees, no annual fees, no redemption fees.
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17. Can I pay for the travel reservation on Zogox Travel website using my travel points?
No, travel points cannot be used directly on Zogox Travel website in the order to pay for the reservation. However, they can be redeemed for cash rebate after the booking through Zogox Travel has been completed. Visit http://www.zogoxrewards.com/... for more information.
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18. Can I earn points when I book Zogox Services for someone else?
Yes. Earning is associated with an account, rather than a person. So, you earn points for booking transportation or travel for other people, even when you don’t travel with them.
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19. Can I give a gift certificate to someone else?
Yes. Gift certificates are transferable and may be used by any person, as long as they are not combined with other gift certificates or any other offers.
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20. How do I find out my points balance?
Your most recent point balance including pending points (for the orders that have been made but have not been completed yet) is going to be sent to you in the confirmation e-mail every time you book new order with Zogox.
To check your point balance at any time, you can also call Zogox Travel Rewards Customer Service Center at 1-847-655-2549. Representatives are available to answer your questions Monday–Friday, 9 AM–10 PM (CST).
Note: Pending points cannot be redeemed until the orders they are associated with are completed.
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21. If I cancel the reservation that I made with Zogox, do I lose the points associated with that reservation?
Yes. If you cancel the reservation and the reservation hasn`t been paid for or the money for the reservation has been returned to your account due to cancelation, the points associated with that particular booking will not be applied to your account.
Note: If you cancel or do not use Zogox service that has been paid for, the travel points associated to that booking are still going to be applied to your account.
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22. Can I combine points from one Zogox account with the points from the other Zogox account?
No. The points accumulated in the Zogox Rewards Program cannot be combined between accounts.
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23. Where can I get more information about the program rules?
For complete program information, see the “Terms and Conditions”
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24. How to redeem my $100 Travel Gift Certificate?
The travel gift certificate redemption procedure has three simple steps:
Step 1. As there is no minimum to reach in order to redeem points, you are able to use travel gift points at any time by simply going to www.zogoxrewards.com/book travel/... and booking the travel arrangement of your choice (certain restrictions may apply- see answer 13. in FAQ). Upon the reservation has been completed you are instantly going to be provided with the reservation confirmation code (Travel Network Trip ID).
Step 2. After the confirmation code has been obtained, you are able to submit the cash rebate request by going to www.zogoxrewards.com/redeem points/... and completing the simple form. You can combine 100 Travel Gift Certificate points with any other available points on your account. Upon the cash rebate request has been successfully submitted you will automatically receive a redemption confirmation e-mail.
Step 3. After receiving the confirmation e-mail stating that redemption has been successfully submitted, you will receive the cash rebate by mail within next 4-6 weeks. Cash rebate is issued in the form of check and the amount of the check will be equal to the points redeemed for the particular reservation. Number of points to be redeemed with one travel reservation is optional and redeemed points are automatically going to be subtracted from your account.
If you need more information call 877-469-6469 / ext. 84
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